Terms of Use

1. The agreement

These Terms of Use ("Terms") form a binding agreement between you and Works Nicely Ventures ("Works Nicely", "we", "us", "our"), a technology company based in Vietnam with its registered office at 70 Nguyen Duc Canh, Tuong Mai, Hanoi, Vietnam.

By accessing worksnicely.ventures, or by downloading, installing or using any application we publish, you accept these Terms. If you do not accept them, do not use the Services. If you are accepting on behalf of an organisation, you confirm you have authority to bind that organisation.

Our Privacy Policy is incorporated into these Terms by reference and explains how we handle personal data. Where an application has its own supplementary terms or end-user licence, those supplementary terms prevail for that application to the extent of any conflict. Where a provision of these Terms conflicts with a mandatory right you hold under the law of your country of residence, section 21 and that mandatory law prevail.

2. Definitions

• "Services" means the website worksnicely.ventures, the mobile and web applications published by Works Nicely Ventures, and any related content, documentation, updates and support we provide.
• "Application" means any individual software product we publish, including through the Apple App Store or Google Play.
• "Store" means the Apple App Store or Google Play, as applicable to how you obtained an Application.
• "Your Content" means any data, text, files or other material you create, upload or store using an Application.
• "Subscription" means a recurring paid entitlement to an Application or to features within it.
• "Consumer" means an individual who acquires or uses the Services wholly or mainly outside the course of a trade, business, craft or profession.

3. Eligibility

You must be at least 16 years old, or the minimum age of digital consent or contractual capacity in your country if that is higher (for example 18 in Japan, and the age of majority in most Canadian provinces for a binding contract), to use the Services — unless an Application's Store listing states that it is designed for a younger audience, in which case the age requirements in that listing apply and a parent or guardian must accept these Terms on the child's behalf.

You may not use the Services if you are barred from doing so under applicable law, including sanctions and export control law (see section 19).

4. Licence to use the Services

Subject to these Terms and to payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use one copy of each Application on devices you own or control, and to access the website, in each case for your own personal or internal business use.

Where an Application is obtained through a Store, this licence is also governed by that Store's usage rules, including any rules on family sharing and on the number of devices associated with your account.

This licence does not transfer any ownership. Except to the extent that applicable law expressly permits it and cannot be excluded by contract, you may not:

• copy, modify, translate or create derivative works of the Services;
• reverse engineer, decompile or disassemble any part of the Services, or attempt to derive source code;
• rent, lease, lend, sell, sublicense, distribute or commercially host the Services, or offer them as part of a service bureau;
• remove, obscure or alter any proprietary notice, watermark or attribution; or
• use the Services to build a competing product, including by scraping content or automatically extracting data at scale.

5. Accounts and security

Some Applications require an account. You agree to provide accurate registration information and to keep it current. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

Notify us promptly at hello@worksnicely.ventures if you believe your account has been compromised. We may require a password reset or temporarily restrict access where we reasonably believe it is necessary to protect you, other users or the Services.

You may delete your account at any time from within the Application, or by asking us. Deleting an account does not automatically cancel a Subscription purchased through a Store — see section 7.

6. Acceptable use

You agree not to use the Services to:

• break the law, infringe anyone's intellectual property, privacy or other rights, or facilitate such conduct;
• upload or transmit malware, or interfere with the integrity, security or performance of the Services or any connected network;
• attempt to gain unauthorised access to any account, system or data, or bypass any authentication, rate limit, entitlement check or other technical restriction;
• impersonate any person or misrepresent your affiliation with any person or organisation;
• send unsolicited or bulk messages, or harvest data about other users;
• use automated means to access the Services in a way that places an unreasonable load on our infrastructure; or
• upload content that is unlawful, defamatory, harassing, hateful, sexually exploitative of minors, or that promotes violence or self-harm.

We may investigate suspected breaches and take the action described in section 15.

7. Purchases and subscriptions

7.1 Pricing and billing

Some Applications offer paid features, one-time purchases or Subscriptions. Prices, currency, the billing period, and the total cost per period are shown in the Store before you confirm a purchase. Prices include applicable indirect tax (VAT, GST, consumption tax) where the Store is required to collect it at checkout; otherwise tax may be added separately.

All purchases made inside an Application are processed by Apple or Google as merchant of record, not by us. Your payment method is charged by the Store, the Store issues the receipt, and the Store's terms govern the payment transaction.

7.2 Automatic renewal

A Subscription renews automatically at the end of each billing period, at the then-current price, and your payment method is charged within 24 hours before the period ends, until you cancel. Where local law requires it (for example, US state auto-renewal statutes and the EU/UK/Australian rules described in section 21), we make the recurring nature, price and cancellation method clear before you subscribe, and remind you before a renewal that meaningfully increases the price or follows a free trial.

7.3 Cancellation

You can cancel at any time in your Store account settings — Subscriptions in your Apple ID settings for App Store purchases, or in the Google Play subscriptions area for Play purchases. Cancellation takes effect at the end of the current billing period, and you keep access until then. To avoid being charged for the next period, cancel at least 24 hours before the current period ends. Deleting the Application does not cancel a Subscription. Cancellation is always at least as easy as the sign-up process, as required by applicable law.

7.4 Refunds

Because the Store processes the payment, refunds for Store purchases are handled by the Store under its own policy, and we are generally unable to issue them directly. Except where refunds, withdrawal or cooling-off rights are required by mandatory consumer law — including the rights described for your region in section 21 — fees already paid are non-refundable and partial periods are not pro-rated.

7.5 Price changes

We may change Subscription prices. Where we do, we will give notice in advance through the Application, by email, or through the Store, and — where the Store's rules or applicable law require it — the new price will apply to your Subscription only after you affirmatively consent. If you do not accept a price change, you may cancel before it takes effect.

8. Free trials and promotional offers

Where a free trial or introductory offer is available, its length and terms are stated at the point of purchase, and eligibility is determined by the Store. Unless you cancel at least 24 hours before the trial ends, the trial converts automatically into a paid Subscription at the standard price. Unused trial time is forfeited when a paid Subscription begins. Offers are limited to one per user or family group unless stated otherwise, and may be withdrawn or modified before purchase. Where required by the region-specific rules in section 21, we will remind you before a trial converts to a paid Subscription.

9. Your Content and feedback

You keep ownership of Your Content. You grant us a limited, worldwide, royalty-free licence to host, store, copy, transmit, display and adapt Your Content solely to the extent necessary to operate the Services for you — for example to sync it between your devices, back it up, or render it in the interface. This licence ends when you delete Your Content or your account, except for copies retained in backups for the period described in our Privacy Policy.

You are responsible for Your Content and confirm that you have the rights necessary to store and process it through the Services, and that doing so does not breach any law or third-party right. We do not routinely monitor Your Content but may review or remove material that we reasonably believe breaches these Terms or the law.

You are responsible for keeping your own copies of anything important. Where an Application provides export, we recommend using it regularly.

If you send us feedback, ideas or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or compensation. This does not give us any right to your confidential information or intellectual property beyond the feedback itself, and we have no obligation to act on it or keep it confidential.

10. Intellectual property

The Services, including all software, source code, designs, user interfaces, text, graphics, illustrations, documentation and their selection and arrangement, are owned by Works Nicely Ventures or its licensors and are protected by copyright, trademark and other intellectual property laws. All rights not expressly granted in section 4 are reserved.

"Works Nicely", "Works Nicely Ventures", the works nicely wordmark and our logos are our trademarks. You may not use them without our prior written permission, except for factual references that do not suggest endorsement or affiliation.

Third-party components included in the Services remain the property of their respective owners and are licensed under their own terms, which are made available in the applicable Application or on request. Where an open-source licence conflicts with these Terms in respect of that component, the open-source licence prevails for that component.

If you believe content in the Services infringes your intellectual property, send us a notice at hello@worksnicely.ventures identifying the work, the material concerned, your contact details and a statement of your good-faith belief that the use is unauthorised. We will investigate and act promptly where appropriate. US rights holders may instead use the notice procedure available under the Digital Millennium Copyright Act by including the information 17 U.S.C. § 512(c)(3) requires.

11. AI-assisted features

Some Applications include features that use artificial intelligence or machine learning to generate suggestions, summaries or other output. Where such a feature exists, the following applies.

• Output may be wrong. AI output is probabilistic and may be inaccurate, incomplete or misleading. You must review it before relying on it, and you remain responsible for any decision you make based on it.
• Not professional advice. AI output is not legal, medical, financial, tax or other professional advice, and must not be used as a substitute for a qualified professional.
• Your inputs. Do not submit confidential information, or personal data about other people, unless you have the right to do so. The Application will tell you where a feature transmits input to a third-party model provider, and that provider is listed in our Privacy Policy.
• Similar output. AI output is not unique to you; comparable output may be generated for other users, and we make no claim that output is original or that you obtain exclusive rights in it.
• Training. We do not use Your Content to train general-purpose AI models unless we have described that use and obtained your consent where required.

12. Third-party services

The Services rely on and may link to services operated by others, including the Stores, cloud infrastructure, authentication providers and integrations you choose to connect. Those services are governed by their own terms and privacy policies. We are not responsible for their availability, content or acts, and a change or interruption in a third-party service may affect features of the Services.

13. Website content and enquiries

Content on worksnicely.ventures — including descriptions of our services, approach, capabilities and case material — is provided for general information. It is not an offer, a quotation, or professional advice, and it does not create a client or advisory relationship.

Consulting or development work is governed exclusively by a separate written agreement — such as a proposal, statement of work or master services agreement — signed by both parties. In the event of any conflict, that agreement prevails over these Terms for the work it covers.

When you send an enquiry, do not include confidential information before a confidentiality agreement is in place. Any forward-looking statement about roadmap, features or timelines is an indication of current intent and not a commitment.

14. Availability and changes

The Services are provided on an as-available basis. We do not guarantee uninterrupted or error-free operation, and access may be limited by maintenance, updates, network conditions, device compatibility, Store policy or events outside our control.

We may add, modify or discontinue features. Where we intend to discontinue an Application or remove a material feature that you pay for, we will give reasonable advance notice through the Application or by email and, where you have paid for a period you can no longer use, we will make a fair adjustment or direct you to the Store's refund process.

We may update these Terms to reflect changes in the Services, our providers or the law. The current version is always published on this page with an updated effective date and version number. For material changes we will give at least 14 days' notice before they take effect. Continuing to use the Services after that date means you accept the updated Terms; if you do not accept them, stop using the Services and cancel any Subscription. Where mandatory law requires your affirmative consent to a material change, we will ask for it instead of relying on continued use.

15. Suspension and termination

You may stop using the Services at any time by deleting the Application, cancelling your Subscription and deleting your account.

We may suspend or terminate your access, in whole or in part, if you materially breach these Terms, if your use creates a legal or security risk to us or other users, if required by law or Store policy, or if we discontinue the Services. Except where the breach is serious or where immediate action is necessary, we will give you notice and a reasonable opportunity to fix the problem first.

On termination your licence ends, and sections 9 (feedback), 10, 16, 17, 18, 20, 21 and 22 survive. Where we terminate without cause, we will refund any prepaid fees covering the period after termination.

16. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Services are provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory. We specifically disclaim the implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment and non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Services will meet your requirements, that operation will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that any content or output will be accurate or complete.

Nothing in this section limits any guarantee, warranty or right that mandatory consumer law in your country gives you and that cannot lawfully be excluded — including the guarantees described for your region in section 21. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

17. Limitation of liability

To the fullest extent permitted by applicable law, Works Nicely Ventures and its directors, employees and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data or anticipated savings, arising out of or in connection with the Services, whether based on contract, tort, negligence, strict liability or any other legal theory, and whether or not we were advised of the possibility of such loss.

Our total aggregate liability arising out of or in connection with these Terms or the Services is limited to the greater of (a) the total amount you paid us or through a Store for the affected Application in the twelve months before the event giving rise to the claim, or (b) USD 50.

These limitations do not apply to liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for wilful misconduct or gross negligence, or to any other liability that cannot be limited or excluded under applicable law — including the non-excludable consumer guarantees in section 21. Where mandatory consumer law in your jurisdiction provides a higher limit or additional remedies, that law prevails.

The limitations in this section reflect the allocation of risk between us and are a fundamental basis of the bargain, and apply even if a limited remedy fails of its essential purpose.

18. Indemnity

You agree to indemnify and hold harmless Works Nicely Ventures and its directors, employees and agents from any third-party claim, demand, loss, liability or reasonable expense (including legal fees) arising out of Your Content, your breach of these Terms or of applicable law, or your use of the Services outside the licence granted in section 4. We will notify you promptly of any such claim, and you may not settle it in a way that imposes an obligation on us without our written consent. This section does not apply to the extent the claim results from our own breach or negligence, nor does it apply where you are a Consumer and applicable law prohibits it.

19. App Store and Google Play terms

These Terms are between you and Works Nicely Ventures only, not with Apple or Google. Your use of an Application is also subject to the usage rules of the Store you obtained it from, and where a Store rule conflicts with these Terms in respect of a Store transaction, the Store rule prevails.

19.1 Applications obtained from the Apple App Store

19.2 Applications obtained from Google Play

Your acquisition and use of an Application obtained from Google Play is additionally subject to the Google Play Terms of Service and Google's payment terms. Google is not a party to these Terms and has no responsibility for the Application. Subscription management, billing and refunds for Google Play purchases follow Google's policies.

20. Governing law and disputes

These Terms and any dispute arising out of or in connection with them are governed by the laws of Vietnam, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before starting formal proceedings, please contact us at hello@worksnicely.ventures with a description of the issue and the outcome you are seeking. We will try in good faith to resolve it within 30 days. Most concerns can be settled this way.

If a dispute is not resolved informally, and no region-specific dispute term in section 21 applies to you, it will be submitted to the competent courts of Vietnam, and you and we each consent to that jurisdiction and venue.

Consumers. If you are a Consumer resident in a jurisdiction whose law gives you a non-waivable right to bring proceedings in your place of residence, to a specific dispute resolution procedure, or to the protection of your local consumer law, nothing in this section removes that right, and section 21 takes precedence for that jurisdiction.

21. Region-specific consumer terms

The clauses below add to, and where inconsistent replace, the general terms above for users in the region concerned, to the extent required by mandatory local law. They exist because several of the markets we serve give consumers rights that a contract cannot remove.

21.1 United States

• Arbitration agreement and class action waiver. If you are a US resident, you and Works Nicely Ventures agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration under the rules of a recognised arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement of intellectual property. You and we each waive the right to a jury trial and to participate in a class, collective or representative action. The arbitrator may not consolidate claims of more than one person.
• Opt out. You may opt out of this arbitration agreement by emailing hello@worksnicely.ventures with your name and a clear statement that you opt out, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms or your use of the Services.
• Severability of the waiver. If the class-action waiver is found unenforceable as to a particular claim or remedy, that claim or remedy proceeds in court and the rest of this arbitration agreement remains in force.
• Auto-renewal disclosures. Consistent with state auto-renewal laws (for example California, and comparable statutes elsewhere), we disclose the automatic-renewal terms clearly before you subscribe, obtain your affirmative consent, and provide an easy cancellation mechanism as described in section 7. Where a state requires a reminder before a free trial or promotional period converts to a paid subscription, we provide one.
• Export and sanctions. You confirm you are not located in, or a resident of, a country subject to US export controls or sanctions administered by OFAC, and are not on a restricted-party list.

21.2 Canada

• Consumer protection statutes. If you are a consumer resident in Canada, applicable provincial consumer protection legislation (for example Ontario's Consumer Protection Act, Quebec's Consumer Protection Act, and equivalents in other provinces) governs to the extent it applies, and nothing in these Terms limits a right that legislation makes non-waivable — including, in Quebec, the prohibition on certain limitation-of-liability and forum-selection clauses against consumers.
• Quebec — language. If you are located in Quebec, you may request a French-language version of these Terms; where required by the Charter of the French Language, that French version governs. [Provide a French translation of these Terms before serving Quebec consumers, and confirm consumer contracts follow the disclosure format Quebec law requires.]
• Arbitration and class proceedings. Where a Canadian consumer protection statute renders a mandatory arbitration clause or class-action waiver unenforceable against a consumer, the arbitration and waiver clauses in section 21.1 do not apply to that consumer to that extent, and disputes are resolved by the courts of the consumer's province of residence.
• Cancellation and refunds. Where provincial law grants a mandatory cancellation or cooling-off period for a distance or internet contract, or requires specific disclosures before a consumer contract is formed, we comply with it in addition to the process in section 7.

21.3 United Kingdom

• Statutory rights. If you are a consumer in the UK, the Consumer Rights Act 2015 gives you legal rights in relation to digital content and services — including that they must be of satisfactory quality, fit for purpose and as described — and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a right to cancel most online contracts. Nothing in these Terms limits those rights.
• Cancellation ("cooling-off"). For a Subscription bought online, you may generally cancel within 14 days of purchase for a full refund, unless you have expressly agreed to immediate performance and acknowledged that you lose the cancellation right once digital content has begun to be supplied. Requests can be sent to hello@worksnicely.ventures, in addition to cancelling in the Store as described in section 7.
• Unfair terms. Under the Consumer Rights Act 2015, a term that is deemed unfair against a UK consumer is unenforceable against you even if it appears elsewhere in these Terms, and does not affect the enforceability of the rest of the agreement.
• Governing law for UK consumers. If you are a consumer habitually resident in the UK, you may bring proceedings in the courts of the part of the UK in which you live, and mandatory provisions of UK law that protect you apply regardless of the governing-law clause in section 20.

21.4 Australia

• Australian Consumer Law guarantees. Our Services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to cancel your contract with us and to a refund for the unused portion, or to compensation for the drop in value below the price you paid. You are also entitled to have problems with the Services remedied in a reasonable time and, if this is not done, to a refund for the Services and to compensation for other reasonably foreseeable loss or damage from the failure.
• No exclusion. Nothing in these Terms excludes, restricts or modifies any Australian Consumer Law guarantee, or our liability for its breach, beyond what the Australian Consumer Law itself permits.
• Statutory disclosure. Our goods and services come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods or services repaired or replaced if the goods or services fail to be of acceptable quality and the failure does not amount to a major failure.
• Governing law for Australian consumers. Where you acquire the Services as a consumer ordinarily resident in Australia, the law of your state or territory applies to the extent Australian Consumer Law requires it, notwithstanding section 20.

21.5 Germany and the European Union

• Right of withdrawal (Widerrufsrecht). If you are a consumer in the EU, including Germany, and you conclude a Subscription contract with us at a distance, you generally have a 14-day right of withdrawal from the day the contract is concluded, under the EU Consumer Rights Directive and, in Germany, §§ 355, 356 BGB. This right ends early once we have fully performed the contract with your prior express consent and your acknowledgement that you lose the right on full performance — which typically happens if you start using paid digital content immediately.
• How to withdraw. Send an unequivocal statement of withdrawal to hello@worksnicely.ventures before the period ends; a model withdrawal form is available on request. We will refund payments received within 14 days of receiving your withdrawal notice.
• Statutory warranty (Sachmängelhaftung / Gewährleistung). Nothing in these Terms limits the statutory warranty rights for digital products under §§ 327 et seq. BGB (implementing the EU Digital Content Directive), including your right to supplementary performance, price reduction, contract termination or damages for a defect that existed at the time of supply.
• Updates. Where §327f BGB requires it, we will provide updates, including security updates, necessary to keep the digital content or service conforming to the contract for the period you can reasonably expect, and will tell you before removing a feature that reduces functionality below what was agreed.
• Unfair terms and AGB control. Terms that unreasonably disadvantage a German consumer within the meaning of §§ 305 et seq. BGB (Allgemeine Geschäftsbedingungen) are invalid to that extent; the rest of these Terms remains in force under § 306 BGB.
• Jurisdiction and mandatory law. If you are a consumer resident in Germany or another EU member state, you may bring proceedings in the courts of your place of residence, and mandatory consumer-protection provisions of your country of residence apply regardless of the governing-law clause in section 20. The EU's Online Dispute Resolution platform is available at ec.europa.eu/consumers/odr, though we are not obliged to use it and do not commit to participate in dispute resolution before a consumer arbitration board.

21.6 Japan

• Act on Specified Commercial Transactions. Where these Terms constitute a "specified continuous service" contract to which the Act on Specified Commercial Transactions (特定商取引法) applies, we disclose, at or before the point of purchase: the total price including tax, the payment method and timing, the timing of provision of the service, the presence and details of any right of withdrawal or cancellation, and information about the business operator. That disclosure is provided in the Application or on the relevant purchase screen and forms part of these Terms.
• Cancellation. You may cancel a continuous service contract for the future at any time by following the process in section 7; where the Act on Specified Commercial Transactions caps the cancellation charge we may impose, we will not exceed that cap.
• Consumer Contract Act. Under the Consumer Contract Act (消費者契約法), a clause in these Terms that entirely exempts our liability for damages arising from our wilful misconduct or gross negligence, or that unfairly disadvantages you contrary to that Act, is void to that extent even if it appears elsewhere in these Terms; the rest of these Terms remains in force.
• Language. We will endeavour to make a Japanese-language summary of these Terms available on request; the English version in effect on this page remains the governing text unless we state otherwise for a specific Application.

21.7 Vietnam

Where you are a consumer resident in Vietnam, the Law on Protection of Consumers' Rights and its implementing regulations apply to the extent they grant you rights that these Terms cannot remove, in addition to the governing law and dispute process in section 20.

21.8 Other jurisdictions

If mandatory consumer-protection law in your country grants rights beyond those described above, we will honour them to the extent they apply to our processing of your transaction.

22. General terms

• Entire agreement. These Terms, together with the Privacy Policy and any Application-specific terms, are the entire agreement between you and us regarding the Services and replace any prior understanding on the subject.
• Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions stay in force.
• No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition or transfer of assets, provided your rights are not reduced.
• Force majeure. Neither party is liable for a failure to perform caused by an event beyond its reasonable control, including natural disaster, war, civil unrest, labour action, epidemic, government action, or failure of power, telecommunications or third-party infrastructure.
• Relationship. These Terms do not create a partnership, joint venture, agency or employment relationship.
• Notices. We may give notice through the Services, by posting on this website, or by email to the address associated with your account. You may give notice to us at the email address in section 23.
• Language. These Terms are drafted in English. Where we provide a translation, the English version prevails in the event of a discrepancy, except where mandatory local law — such as Quebec's Charter of the French Language for Quebec consumers — requires otherwise.

23. Contact

For questions about these Terms, or to send a legal notice: